Right of withdrawal and return policy

Last update: october 2017

  • Right of withdrawal: In accordance with the French Consumer Code, the Customer has the right, without having to give a reason, and without any charge, to exercise its right of withdrawal from the product(s) ordered on the website within a period of fourteen (14) calendar days after receipt of the product(s). The date on the carrier’s delivery receipt will attest to this. The Customer must complete the form provided at the end of these GTC and return it either by

-       regular mail at the following address: Lasso-Shoes 63b rue Heurtault 93300 Aubervilliers

-       email at the following email address: info@lasso-shoes.com


Once the Customer has exercised its right of withdrawal it must return the new product(s), in their original packaging, within fourteen (14) days following the dispatch date of the Customer’s withdrawal letter or email. The costs of returning the product(s) will be borne by the Customer.

The parcel has to be returned to:

LOGTEX att lasso
10000 TROYES

Lasso undertakes to reimburse the Customer for the returned product(s) and the delivery costs to the card used at the time of payment within a maximum period of fourteen (14) days following the date on which Lasso receives the Customer’s decision to withdraw.


Model withdrawal form :

(Please complete and return this form only if you wish to withdraw from the contract).


To the attention of Lasso Shoes, 63 b rue Heurtault, Aubervilliers (93300), telephone number and email address info@lasso-shoes.com :


I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/provision of the following service:


Ordered on (*)/received on (*) :


Customer(s) name :


Customer (s) address :


Customer(s) signature (only if sending a hard copy of this form): […] »


Date :


(*) Delete as appropriate.

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